Our Cookie Policy

How we use cookies to track website usage

Cookie Policy

Last Updated: [Insert Date]

Jubilee House Care Trust (“we”, “our”, or “us”) is committed to transparency in how we use cookies on our website. This Cookie Policy explains what cookies are, the types we use, and how they enhance your browsing experience. By using our website, you agree to the use of cookies as outlined in this policy.

What Are Cookies?

Cookies are small text files stored on your device by websites you visit. They are widely used to make websites work more efficiently, as well as to provide information to website owners. Cookies cannot access or read data from your device.

Cookie Categories

We follow the International Chamber of Commerce’s guidelines for cookie categories. The types of cookies we use are:

1. Strictly Necessary
2. Performance
3. Targeting

1. Strictly Necessary Cookies

These cookies are essential for the operation of our website. They enable core functionalities such as secure areas, donation pages, and online payment processing. Strictly necessary cookies do not collect any personal information that could be used for marketing or tracking your browsing activity.

We use these cookies to:

• Remember information entered on forms as you navigate between pages in a single session.
• Retain details of goods or services selected until the payment process is complete.
• Ensure you connect to the appropriate service on our website during updates or changes.

These cookies will not be used to:

• Collect information for advertising purposes.
• Store your preferences beyond your current visit.

Important: Accepting these cookies is a condition of using our website. If you block them, we cannot guarantee the website’s performance during your visit.

Examples of Strictly Necessary Cookies:

• APISID
• HSID
• NID
• PREF
• SAPISID
• SID
• SSID
• UMB_UCONTEXT
• XSRF-TOKEN
• XSRF-V

2. Performance Cookies

Performance cookies collect anonymous information about how visitors use our website. This data helps us improve the site’s functionality, understand user interests, and measure the effectiveness of our content and advertising.

We use these cookies to:

• Provide insights into how users interact with the website (e.g., which pages are visited most).
• Monitor and resolve errors to enhance the user experience.
• Test and refine different designs or features of our site.

These cookies will not be used to:

• Collect identifiable personal data.
• Target advertisements to you on other websites.
• Retain your preferences or username beyond the current visit.

Important: These cookies may be managed by third-party providers solely for the purposes listed above. If you disable these cookies, certain functionalities of our website may be impaired.

3. Targeting Cookies

Targeting cookies are linked to third-party services and are primarily used to deliver relevant advertisements and connect with social media platforms.

We use these cookies to:

• Enable social networks to recognize your visit and potentially tailor advertisements on their platforms.
• Provide advertising agencies with insights to display adverts tailored to your interests.

Note: All targeting cookies are managed by third parties. You can control their usage through your browser settings or via tools provided by the third parties themselves. However, blocking these cookies may limit some of our services.

Managing Cookies

You can manage your cookie preferences through your web browser’s settings. Please refer to your browser’s help section for instructions on how to block or delete cookies. For more detailed information, visit www.allaboutcookies.org.

Contact Us

If you have any questions about this Cookie Policy or need further assistance, please contact us:

• Phone: 01707 390107 (Monday–Thursday: 9:00 AM–5:00 PM, Friday: 9:00 AM–3:00 PM)
• Email: enquiries@jubileehouse.com