Privacy policy
How we protect your privacy.
Jubilee House Care Trust is committed to protecting the privacy of its supporters and stakeholders. We fully comply with the Data Protection Act 1998.
How do we receive personal information?
We only collect personal information when you specifically provide it to us. This may happen when you contact, register on our website, make a donation to us or register to receive email newsletters.
Where stated we may use the personal information you provide to contact you in the future about Jubilee House Care Trust’s work. If you do not want this to happen please tick the appropriate box where provided.
What do we do with your personal information?
We are legally obliged by the Data Protection Act 1998 to make sure that we only use your information for the purpose for which it was requested, and to make sure it is kept securely.
We take care to make sure that the way we use your data is secure and we are constantly improving our systems and processes to make sure that your data is handled efficiently and safely.
If you have subscribed to receive email newsletters, we will use your email address to send you information. Each email will give you the opportunity to stop receiving information from Jubilee House Care Trust.
If you have requested information to be sent to you, we will only use the email address and postal address you provided.
Will we share your personal information with anyone else?
Occasionally, we agree with carefully selected organisations to contact each other’s supporters about our work or services. When you submit a form we will ask you if you would like to opt out of this. If a disclosure of child abuse is made, we will pass personal information to social services or the police.
Keeping your information up-to-date
If you would like at anytime to make changes to the way that we communicate to you by post, telephone or email, please contact us:
• Phone: 01707 390107 (open 9.00am to 5.00pm, Monday to Thursday, open 9.00am to 3.00pm Friday)
• Email: enquiries@jubileehouse.com
Changes made will be actioned within five working days, although due to the way that we select and use data it may take up to one calendar month for the changes to become effective.
Use of cookies
A cookie is a small text file on your internet browser and hard drive that uniquely identifies your browser. We only use cookies on our website for technical reasons and not to collect users’ personal information. More information can be found on our Cookie Policy page.
Security
Jubilee House Care Trust is committed to protecting the security of your data. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities. Our website is hosted using industry-approved, secure operating systems. As well as physical security, firewalls and intrusion detection systems are in place to provide a quick response if an attack takes place.
Our information
Jubilee House Care Trust has supplied the information on this website for individuals and organisations seeking to find out more about childcare issues, the work of Jubilee House Care Trust and how to get involved.
While we make every effort to make sure the information is accurate, neither the editors nor Jubilee House Care Trust can be held responsible for any actions arising from the use of information gained from this website.
Changes to this privacy policy
We may amend this policy from time to time. We will state clearly on our website any substantial changes to the way in which we use your personal information.
Contact us
If you have any questions or suggestions please contact us:
• Phone: 01707 390107 (open 9.00am to 5.00pm, Monday to Thursday, open 9.00am to 3.00pm Friday)
• Email: enquiries@jubileehouse.com

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